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Incidents with the eBay driven Second Chance Offer
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Post Posted: Tue Jan 19, 2010 9:19 pm 
 

This could be insightful to some:

Had an eBay auction last year for a 2nd edition Player's Handbook (not revised) and it ended with multiple bidders. eBay provides "second chance offers (SCO)" for the two runners up. The top bidder never paid up (this was indicative of a shiller) and went thru with the SCO on the runner ups who didn't take it. So, OK.

About a month later, auctioned a classic rock LP and had multiple bidders.  eBay, again, provided SCO to the runner up. The top bidder, here, was an international bidder. Shot out the SCO and it was accepted and paid up quick. So, what happens, the top bidder pays up a couple days later and I have to refund (it goes well).

In both cases, I never gave the top bidder a hard time.  Don't know, but is eBay SCO an "automated" event? Seems like an  'eBay Second Chance Offer" to bidders puts the seller in a "bad light?"

Does eBay know best for either bidder or seller?

  

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Post Posted: Tue Jan 19, 2010 10:50 pm 
 

To my limited knowledge, the option only shows up if there is more than 1 bidder on the item in question, but it does not automatically send a SCO to other bidders. You do that when you opt to make the actual offer.

  


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Post Posted: Tue Jan 19, 2010 11:46 pm 
 

HexMapper wrote: The top bidder never paid up (this was indicative of a shiller)




This statement doesn't make sense...shilling is when you (or an acquaintance) bids up your own auction.



I've never heard of Ebay sending a SCO on its own. As far as I know, it is something the seller has to initiate.



http://pages.ebay.com/help/sell/second_ ... offer.html

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Post Posted: Wed Jan 20, 2010 1:23 am 
 

Yes, SCO are an alternative that you can take instead of trying to relist the item or if you have multiple copies, etc.

However, a lot of people are very uncomfortable with them because often they are fake offers by someone trying to take your money.  I remember (when your bidder IDs were visible for an auction) that if you bid on a high priced auction, you would get a lot of false 2nd chance offers - from people who didn't have the item but wanted to take your money and run.

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Post Posted: Wed Jan 20, 2010 1:53 am 
 

From my limited selling time, SCO have to be sent at the sellers request.
I've received a couple and never taken them, although a seller had multiple copies of an item once and sold a set to me at my highest bid, which wasn't the winning bid.
That was also initiated by him


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Post Posted: Wed Jan 20, 2010 2:05 am 
 

Didn't mean to waste anyone's time: when referring to SCOs being an "automated event" - I was meaming that when eBay sends a notice to the seller for the SCO option to be given.

Definitely, the seller initates the SCO to any/all bidders.

  


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Post Posted: Wed Jan 20, 2010 2:52 am 
 

sounds like you may have been a bit keen on sending the SCO against the Int. bidder then, unless he delayed a long while or ignored your contact? Depending on the timescale, I'd be pissed as the 1st or 2nd bidder in your example

ebay may send you the opportunity to issue the SCO, but you don't have to send it.


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Post Posted: Wed Jan 20, 2010 3:15 am 
 

ashmire13 wrote:sounds like you may have been a bit keen on sending the SCO against the Int. bidder then, unless he delayed a long while or ignored your contact? Depending on the timescale, I'd be pissed as the 1st or 2nd bidder in your example


I agree and actually felt bad about it - it happened that it was a same day shipping so I couldn't really back on the SCO bidder, otherwise, I would have. The top-bidders delay in payment wasn't ridiculous, either.

This like hardly ever happens to me as a seller and like never as a bidder.

I have a positive turnout both domestically and internationally as a seller. Many great transactions outside the US, actually.

  


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Post Posted: Wed Jan 20, 2010 7:23 am 
 

Both times I have attempted to use the SCO option it turned out to be a waste of time.  Top bidders sometimes flake out (or can't pay in a timely manner) leaving the option of SCO or relist.  Relist has always been a better option for me (usually with lesser results than the original auction however).

Even now I think that a number of buyers are wary of SCO, espescially if there were low feedback bidders involved in the original auction.


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Post Posted: Wed Jan 20, 2010 7:33 am 
 

SoulCatcher78 wrote:Both times I have attempted to use the SCO option it turned out to be a waste of time.  Top bidders sometimes flake out (or can't pay in a timely manner) leaving the option of SCO or relist.  Relist has always been a better option for me (usually with lesser results than the original auction however).

Even now I think that a number of buyers are wary of SCO, espescially if there were low feedback bidders involved in the original auction.


I've only bitten at a SCO once. It was on one of NKG's auctions, so I was completely confident it was legit. Normally I'd be wary of doing so, but it worked out well in the one instance.


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Post Posted: Wed Jan 20, 2010 7:37 am 
 

sounds to me like you want to leave the SCO alone, Hex.  :)


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Post Posted: Wed Jan 20, 2010 9:15 am 
 

My only experiences with SCOs have been okay so far. One was by someone who had multiple copies of some Prince August minis. Worked out great. One was the Silver Anniversary box I sold. It barely missed my reserve, so I offered it as a SCO to the closest bidder. The fees would have gained me less had it hit the reserve than I actually got, so I went this route.

The other SCO I received was more of a query. The seller stated that he was having diffculty with the winner paying up, and was asking if I would consider a SCO should things not go through. I said yes, and the seller kept me up to date on the goings on. In the end, he finally got paid by the winner, so the SCO was never 'official'.

  


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Post Posted: Wed Jan 20, 2010 2:25 pm 
 

I have to wonder if eBay has an algorithm they run through bidder history for items that determine if an auction qualifies for a SCO after meeting a certain criteria - thus an automated SCO notice is sent to the seller?

Or, do they actually assign man hours to observing auctions for SCOs?

Is it eBay alerted by the community, sellers, or bidders of suspicious activity that, in effect, generates the SCO?

  


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Post Posted: Wed Jan 20, 2010 2:30 pm 
 

Zenopus wrote:This statement doesn't make sense...shilling is when you (or an acquaintance) bids up your own auction.


So, this is the traditional definition of shilling, more or less?

Wouldn't seem much different if a bidder(s) say being like "enemies" rather than "allies" of a seller ante up the bid either to only win and back out or cause the winning bidder to refuse payment due to BS bidding.

In either case, the end result could be identical. You can't really discount this similarity.

  

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Post Posted: Wed Jan 20, 2010 5:13 pm 
 

I've had several second chance offers.

Two times it was a seller who had multiple copies of the item.

The other time it was a shill bidder.  I knew it was a shill bidder because the second chance offer came within a few hours of the auction closing.  (I didn't take the offer...and later kicked myself because even the shilled price...as it later turned out...would have been a bargain.)

That is why you must snipe on Ebay.  It really is the only way to go.


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