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Collecting General
PayPal Account?
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Agent Cooper
Prolific Collector
Posts: 541
Joined: Oct 26, 2005
Last Visit: Jun 02, 2026
Posted: Tue Feb 10, 2009 2:34 pm
I just know you guys are the ones to ask about this-
I got an email in my inbox today, saying I have successfully added an email address to my PayPal account, but that I have to confirm it by clicking the link.
I don't have a paypal account, and never have.
Normally, I'd just delete this as a spoof, but the account has my correct name on it. So this makes me a little nervous.
I'm on the phone with Paypal as I'm typing, but it's tough to get through to anybody.
Any ideas on this?
bombadil
Long-Winded Collector
Acaeum Donor
Posts: 3807
Joined: Feb 23, 2005
Last Visit: Feb 12, 2025
Posted: Tue Feb 10, 2009 2:38 pm
Did you use that email address in association with any other web purchases, including web orders paid for by credit or debit card? Or some online registration? If so, it may be a phishing scam.
Let mirth prevail!
Agent Cooper
Prolific Collector
Posts: 541
Joined: Oct 26, 2005
Last Visit: Jun 02, 2026
Posted: Tue Feb 10, 2009 3:00 pm
Yes, that was my first thought, but unfortunately it's real. I just got off the phone with Paypal, and yes, somebody opened an account in my name.
About a week ago my credit card company called to tell me somebody had stolen my card number. I know they got it via the web. No big deal. I'm not liable and the card was discontinued. The thief had made a few charges, mostly in Ireland, the UK, Scotland and Luxembourg. (I live in upstate NY) Mostly for escort services and computer parts. Boy, I sure had a good time in Europe!
I just explained all this to paypal and the lady on the other end of the phone said that to close the account I needed to verify the last four digits of the CC, which I did not have to hand at that moment.
She said not to worry though, as she had marked the account so that in order to use it, the owner must now send photo ID, Soc Security number or some other form of ID to verify it.
I'm also hoping that since my card has been cancelled, that kills the account. But I'm still worred because I know nothing about how Paypal accounts work.
Would the CC being cancelled kill the account?
bombadil
Long-Winded Collector
Acaeum Donor
Posts: 3807
Joined: Feb 23, 2005
Last Visit: Feb 12, 2025
Posted: Tue Feb 10, 2009 3:04 pm
No, it wouldn't kill the account. The owner could add other credit cards to the account, or your bank account information, but they also would have to be in your name if the paypal account is in your name.
Let mirth prevail!
bbarsh
Long-Winded Collector
Acaeum Donor
Posts: 3865
Joined: Feb 21, 2004
Last Visit: Jul 20, 2023
Location: Milford, Michigan
Posted: Tue Feb 10, 2009 3:40 pm
You NEED to call paypal back and have them close that account. Also, send an email (with confirmation if you can) and clearly indicate the circumstances of the issue.
You need a paper trail on this. Just because your cc is closed, means nothing to the account. That bozo can run up some charges and the next thing you know paypal is coming after you.
You did the right thing by contacting them, but they let you down with their lazy answer. Call back and demand to talk to a supervisor. I think they will be more agreeable. If not, tell them you are contacting the credit card company and whatever other banking institution affiliated with that account and that you are documenting the fact that they are leaving the fraudulant account open.
Now I really don't want to make paypal out to be the bad guy here. But they are not doing you any favors either. The real crook is the guy who stole your card/identity. That
POS
should have the shit kicked out him then tossed into the crappiest jail available. We are way too soft on this type of crime.
And I could've bought these damn modules off the 1$ rack!!!
New modules for your Old School game
http://pacesettergames.com/
Everything Pacesetter at
http://pacesettergames.blog.com/
Mars
Grandstanding Collector
Posts: 6172
Joined: May 03, 2003
Last Visit: Feb 10, 2026
Location: Waterloo, Ontario, Canada
Posted: Tue Feb 10, 2009 4:25 pm
Just out of curiosity but does that mean that if you want to now open up a paypal account that you would also have send in photo ID, etc?
If the paypal account already exists for your email address, can you even open up another one with the same email address? It might be worthwhile for you to say you forgot your password so a new one is shipped to your email address, then log into the account yourself and change the password so the thief can't get back in.
As long as you have told your credit card company about it and they have canceled the card and given you a new number, you should be fine (he won't be able to use the old number any more).
Agent Cooper
Prolific Collector
Posts: 541
Joined: Oct 26, 2005
Last Visit: Jun 02, 2026
Posted: Wed Feb 11, 2009 9:38 am
Thanks for the info folks, I really appreiate it. Once again it pays to lurk and post at the acaeum!
I did go in and try to close the account myself. After all, it's "my" account right?
I went to the sign in screen and clicked the "forgot my password" option to try and have the password sent. I received the email to reset it, but it asks for a security question, such as my pet's name, mother's maiden name, etc. Of course I have no idea what my doppleganger used for this so that foiled that plan.
Then I got on the Paypal website and filled out a form explaining my problem and sent it off to their customer service department.
Waiting for an answer on that.
And yes, the card is cancelled, so thankfully that isn't an issue. But I am a bit worred about this paypal account. As I said, I have no idea how they work and as Bbarsh says they might come after me for some kind of charges.
And YES, these people should have their a$$es kicked and their hands broken with a sledgehammer so they can't steal anymore. (Internet thieves, not paypal)
bbarsh
Long-Winded Collector
Acaeum Donor
Posts: 3865
Joined: Feb 21, 2004
Last Visit: Jul 20, 2023
Location: Milford, Michigan
Posted: Wed Feb 11, 2009 1:17 pm
The worst case scenario is that there are charges on you paypal account and if they occured prior to your cc card cancelation, paypal is still going to look for the money.
However, odds are there is no balance, as paypal has actually increased the security for payments.
I would not be too worried about it, but I would still chase paypal until the account is completely closed.
You can always open another so long as you have a different email address.
And I could've bought these damn modules off the 1$ rack!!!
New modules for your Old School game
http://pacesettergames.com/
Everything Pacesetter at
http://pacesettergames.blog.com/
Agent Cooper
Prolific Collector
Posts: 541
Joined: Oct 26, 2005
Last Visit: Jun 02, 2026
Posted: Thu Feb 12, 2009 8:04 am
I have received Paypal's reply. Note the terrible spelling and grammar:
**Hello my name is Randy, I am sorry for the delay in responding to your
inquiry. We have recently encountered a large volume of emails. We do
not intend on any customer waiting this long for a response. Please
accept our apologies. I will be happy to assist you in getting this
issue resolved quickly.
I understand your frustration regarding this issue. If I understand you
correctly, you want to know what happen to the account from where your
credit card was attached.
Please do not be weary we have locked the PayPal account from where your credit card was attached to, please be informed that there is no way for the person who used your credit card can make any purchase online since the account is locked by our system.
Please coordinate with your credit card issuer regarding the reversal of
charges made on your credit card, they will assist you further on the
steps.
I would like to let you know that you are valuable to us, and it is
always my priority to help you resolve your concern. If you do feel that
this information is not enough, please do not hesitate to email us back
or call us at 1-402-935-2050 so we can assist you directly.
Sincerely,
Randy
PayPal, an eBay Company **
Well, hopefully that settles that.
bbarsh
Long-Winded Collector
Acaeum Donor
Posts: 3865
Joined: Feb 21, 2004
Last Visit: Jul 20, 2023
Location: Milford, Michigan
Posted: Thu Feb 12, 2009 9:01 am
Did you call them?
And I could've bought these damn modules off the 1$ rack!!!
New modules for your Old School game
http://pacesettergames.com/
Everything Pacesetter at
http://pacesettergames.blog.com/
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