megnelwil wrote:It appears to me they are doing everything possible to cloud the statistics before, during and after the boycott period. If true the boycott must have had an impact. Unfortunately I also imagine they aren't in the least bothered.
Feedback ProtectionsAlso in January we committed to a plan that will restore the original intent of the Feedback system — to facilitate trust between buyers and sellers. Since announcing our plans, effective in May, it has become clear through conversations with many of you that eBay needs to do even more to protect sellers from dishonest buyers who use the Feedback system as a weapon. To make it perfectly clear, let me say that there is no place on eBay for anyone who abuses our community, flouts our marketplace policies and willfully harms other members. As a result of our conversations with many of you, we are adding two Feedback policy changes to be rolled out in May to better protect sellers from this kind of behavior. First, while threatening to use negative Feedback to force an unfair deal is both extremely rare and grounds for permanent buyer suspension, we recognize it has happened in the past and will be tried in the future. If you experience this sort of behavior, please report this to eBay by using Contact Us from this page.When we identify a pattern of abuse, or the evidence is clear from your report, we will remove the negative or neutral feedback — retroactively. But, we can't identify those patterns without your help and reporting. This is a call to action for every seller.Second, we have listened to your thoughts on Unpaid Item (UPI) reports and our decision to remove negative or neutral Feedback from a buyer who fails to respond to a UPI. And what has become clear from our conversations is that we need to build in more flexibility for what happens when a buyer responds to a UPI report. What we have determined is that if the buyer does not specifically call out poor seller performance, item condition or transaction problems during the UPI process, eBay will remove the seller's negative or neutral feedback — retroactively.
brute wrote:Anyone notice some changes recently to Ebay. Perhaps there was a grace period where you could continue to use a 'Classic' style interface?It appears that there have been some recent changes that have gotten some of my favorite searches out of wack.
Badmike wrote:If they start showing you the "new" crappy test screen, go to the bottom of the page, there is a tiny link you can click that takes you back to the "classic" page. The New page completely blows, btw. The vaunted "Best Match" is default, and has nothing to do with whatever you put in the search engine. I tested the new setup last night, put in "pulp fiction" and got a bunch of Stephen King books. What a load of Shite....Mike B.
mellmorranth wrote:what the hell is happening with ebay. i mean, they are making some serious changes pretty much on the fly. its like the whole site has become a gigantic beta test.if they add anything, it should be a checkbox which says "stop changing shit every time i log in"
bclarkie wrote:I hate to break it to you all, but this isn't really anything new. As a matter of fact the only difference that I see is this statement here:"What we have determined is that if the buyer does not specifically call out poor seller performance, item condition or transaction problems during the UPI process, eBay will remove the seller's negative or neutral feedback — retroactively"The fact remains though this still clearly leaves it in the disrection of Ebay as to whather or not a Neg should be removed which really isn't any different than it always has been. Don't believe me just check some of the Negs that Cougar has had removed in the past seemingly with no reason at all. I will also say that based on my very own previous experiences with Ebay, that leaving anything up to "thier discretion" and hoping for a positive outcome is just setting yourself up to be highly disappointed. This really isn't anything different than it was before this policy before was just left unstated. Trust me when I say that. This is just yet another attempt at Ebay trying to spin it like they are doing something different all whe while its nothing more than business is usual.
Badmike wrote:That's kind of what I was saying....despite all Ebay's announcements and bluster, basically things will stay the same. It's almost like the "No negative feedback for buyers" thing is just a wink and a nod at the seller, as they whisper "Don't worry, it's business as usual, we'll just remove those pesky negs if you bitch about it". I think the announcement was just a publicity shill, and the Cougs of the world will be able to go on finding the loopholes to exploit, while the buyers THINK they now have the upper hand.Mike B.
